Skip to main content

How Smart Automation Transformed Customer Engagement for a Community Bank

Discover how First Federal Savings Bank improved customer engagement and marketing efficiency with smart automation. This case study explores how they overcame siloed data challenges, streamlined marketing efforts, and leveraged automation to enhance customer relationships. By implementing a powerful CRM and marketing automation platform, the bank achieved measurable results, including increased customer onboarding and improved cross-selling efforts.

Key Highlights:
  • Processed over 32,000 emails in the first three months
  • Increased new account openings by 24% per month
  • Successfully launched four targeted marketing campaigns in just four months
  • Improved visibility into customer relationships across all departments

Download the case study to see how strategic automation can drive meaningful improvements in customer engagement and marketing success.

Download the Case Study

FFSB-case-study-img

Are You Ready to Grow? Schedule a Demo.

This one-on-one demo is much more than just an introduction to 360 View. We want to understand what you’re struggling with, learn about your existing processes, and share our firsthand experience from working with hundreds of banks in our 30+ years in the financial industry.

READY TO GROW?

dashboard-on-laptop-no-bkgrd-800px